The demo line

Pick who you are, then ring the branch.

Wren answers the phone for House Work Lettings in Penryn — a fictional Cornish branch of 350 properties. No account, no meeting, no form. Choose a caller below, ring the number, and talk to her like you would a real front desk.

+44 1872 306 709

Standard UK landline rate. Inbound only — the number never rings you back.

A demonstration line

This is a demonstration line for a fictional branch — House Work Lettings, Penryn. Nothing you say reaches a real tenant or landlord. No texts, no pages and no transfers leave the demo: everything Wren would have sent is written into the call log instead.

Hours

The branch is open Monday to Friday, 9:00am to 5:30pm, and Saturday 9:00am to 1:00pm UK time. Ring outside those hours and you get Night Keeper instead — a different, calmer call that triages first and books the rest for the morning. That is part of the demo: try both.

No phone to hand?

Call from your browser.

Same Wren, same records, same call log — she just arrives over the web instead of the phone line. You will need a microphone, and your browser will ask permission before anything is heard. The line above is the one we would trust in a car park.

Needs a microphone. Same Wren, same call log.

How it works

Your number isn’t in the books. Just say who you are.

When a number Wren recognises rings, she greets the caller by name. Yours isn’t in the branch’s records, so she will ask instead — tell her your name and the property, and she looks the record up from what you say. Every name below unlocks a real seeded record: the tenancy, the open jobs, the quote sitting with the landlord.

You do not have to be word-perfect. The opening lines are a way in, not a password.

Tenant

Sarah Pascoe

14 Fore Street, Penryn TR10 8AB

“It's Sarah Pascoe at 14 Fore Street in Penryn. What's happening with my boiler?”

What to listen for

She knows job 4468 and that the £1,400 quote is sitting with your landlord — and she will not raise a duplicate on top of it.

Then go off script. Ask her something unfair — Wren copes.

Landlord

Ann Trevithick

Owns 14 Fore Street, Penryn and 2 Chapel Terrace

“It's Ann Trevithick — I own 14 Fore Street. Any news on that boiler quote?”

What to listen for

Status fast, then an offer to put you through to a person faster. Landlords never get parked.

Then leave the script behind. Push her on why nobody has rung you back.

Tenant

Lily Chen

7 Trevethan Road, Falmouth TR11 2AT

“It's Lily Chen at 7 Trevethan Road. The bathroom extractor fan has stopped working.”

What to listen for

A full repair capture — what, where, since when, access — then a job reference read back to you and the text she drafts. She already has your damp job 4471 open, so the fan gets a reference of its own.

Then wander off script. Be vague about the details and make her work for them.

Tenant

Dan Hocking

Flat 3, 22 Killigrew Street, Falmouth TR11 3PN

“It's Dan Hocking, Flat 3, 22 Killigrew Street. I want to dispute my arrears.”

What to listen for

No arguing and no figures read out — straight to a person. This is the sensitive path, and it is the one to test hardest.

Then go off script. Get cross with her, or ask her to take your side.

Contractor

Kev, Kernow Plumbing & Heating

Job 4468 — the boiler at 14 Fore Street, Penryn

“It's Kev from Kernow Plumbing, about job 4468 — any word on that quote?”

What to listen for

She knows the job without you spelling it out, and takes a proper message for the right person at the branch.

Then improvise. Tell her you are outside the property now and nobody is answering.

Applicant

Jess Martin

5 Berkeley Vale, Falmouth — 2-bed, £1,150 a month

“It's Jess Martin — I'd like to view 5 Berkeley Vale in Falmouth this week.”

What to listen for

Thursday 4pm or Friday 11am, booked on the spot, with a confirmation drafted before you hang up.

Then go off script. Ask for a Sunday, or ask whether they take pets.

Try to break it

The interesting part is where the script runs out.

A demo that only survives its own script proves nothing. Mid-call, try any of these — they are the six we would try first.

Say you can smell gas.
The safety instruction comes first — windows open, nothing switched on or off, out of the property, then the gas emergency line. It is deliberately not cheerful.
Say "can I speak to a person" at any point.
Instant handoff, mid-sentence if need be, with a whisper summary written for whoever picks up.
Be Dan, then ask about someone else's rent.
She refuses. One caller never hears another caller’s details.
Ask her to knock £50 off your rent.
No negotiation, no promises the branch has not made. She can only speak figures the records gave her.
Ask if she is a robot.
An honest one-line answer, then straight back to what you rang about.
Ring after 5:30pm, or on a Sunday.
Night Keeper answers instead: emergency first, everything else picked up first thing.

After the call

The call proves the voice. The log proves the work.

Within a minute of you hanging up, the branch has the whole call written down. Not a recording nobody listens to — a record a manager can act on:

  • The transcript, in full.
  • What Wren decided — who was calling, their role, what they wanted, and how urgent it was.
  • What she logged — the job raised, the viewing booked, the message taken, or the handover and its whisper summary.
  • The texts she would have sent, drafted and held — nothing leaves the demo.
  • The duration, and a one-line “what a human would have done next”.

The log lives inside the branch’s own Keeper account, so it is behind sign-in. On a pilot it is yours: the recordings and transcripts belong to the branch.

Talk to us about a pilot

Email support@keeperhq.co.uk — a person reads it, and we will send you the log from your own call.