Support

Questions about Keeper? We’re here to help.

Contact us

The fastest way to reach us is email. We read everything and aim to reply within one business day.

What does the Monday brief cover?: Arrears, voids, landlords going cold, repairs that have gone stale and safety certificates about to expire — written as a few short plain-English paragraphs with the most urgent thing first. It also says explicitly when there is nothing to report on an area, so silence means checked, not skipped.
Does Keeper email my landlords or tenants automatically?: No. Keeper can draft a reply to a thread when you ask for one, but nothing is sent until a member of your branch has read it and approved it.
Does Keeper connect to my letting software or inbox?: Not yet. The pilot runs on demonstration data, so nothing is wired up to your letting-management software, repair platform, email or phone lines today. Live integrations are on the roadmap — tell us which systems you run and we will factor them in.
How does the 90-day pilot work, and what does it cost?: Pilots are agreed branch by branch and invoiced directly — there is no card to enter and no billing in the product. Email us if you would like to talk about joining one.
Can I export or delete my branch's data?: Yes — email us and we will send an export or delete your account and its data. See the Privacy Policy for details on what we store.

Looking for the fine print? Read our Terms of Service and Privacy Policy.